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Management Development
In our experience, sometimes people get promoted to managerial or supervisory positions with little training and development or prior experience to be a manager. Organisations seem to view that if people are competent in their job, they can easily step up to the next position and manage effectively. As a result, some organisations put less effort into training or developing these people into their new roles. Research has shown that the skill-set that managers are required to have is different to the skill-set that they needed to have in their operational role. Some of the areas that seem to cause problems in organisations include that managers do not seem to have received development in the area of performance management. We find that new managers need a lot of coaching on how to deal with people and how to manage people's performance. We believe that if performance were being managed really well from day one, there would be far less issues further on down the track for the manager to deal with. In turn there would be more time for the things that really count for the business.
Benefits
Our programs of development are tailored always to include aspects of understanding and dealing with people along with strong emphasis on performance management, mentoring and coaching. Case Studies |